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FaPost has two panels, and knowing which one you are in saves a lot of hunting. The admin panel is where you set things up. The console is where you work day to day. Most of the user guide is about the console; this group is about everything that sits above it.

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The dashboard

Opening the panel lands you on a set of counters, each linking to what it counts:
  • Assistants — how many exist, how many are active
  • Contacts — everyone the installation has ever talked to
  • Channels — how many are configured and how many are connected
  • Published flows — flows currently deployed and answering
  • Waiting sessions — conversations paused mid-flow, awaiting a reply
  • Staff users — people with access to this tenant
Below them, Flow Activity charts the last 14 days. The counters are the fastest health check available. Waiting sessions climbing without published flows changing usually means a flow asks a question nobody is answering; channels configured but not connected means messages are arriving nowhere.

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What lives here

Assistants

The list of assistants, and the way into each one’s console.

Settings

Languages, runtime limits, and broadcast behaviour — shared by every assistant.

Users

Who can sign in.

Roles and permissions

What each of them may do.

Media

Files assistants can send.

Translations

Content in more than one language.

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What does not live here

Channels, flows, contacts, conversations, sessions and logs all belong to a particular assistant, so they are not in this panel at all. Open the assistant first — see The assistant console. The one exception is counting: the dashboard totals contacts and channels across every assistant, because that is a question about the installation rather than about one of them.