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Configuration belonging to this assistant alone. Three tabs — General, Commands, Advanced — and one Save covering all of them. Not to be confused with the tenant-wide Settings in the admin panel: those apply to every assistant at once.

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General

Default language — what this assistant answers in when the contact’s own language is unknown.
It cannot be changed once flows exist. Content already written is treated as being in it, so switching later would mislabel rather than translate.
Served countries — which countries this assistant serves. This is not cosmetic: it drives phone-number formats and validation in input nodes. An assistant serving Ukraine validates a phone number differently from one serving Poland, and a contact entering a valid local number should not be told it is wrong. Default flow — what runs when nothing else matches. Without one, a message that triggers no flow produces nothing at all. Fallback message — per language, what the contact hears when the assistant cannot answer. Busy notice — per language, sent when the assistant is still working on the previous message. Leaving it empty is safe: a localised system text is used instead.
The busy notice exists because a contact who sends two messages quickly would otherwise get silence while the first is still running. Silence reads as broken; a sentence reads as busy.

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Commands

The built-in commands this assistant responds to — things like cancelling the current session. What those commands say is set in Translations; this tab is about which exist and how they behave.

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Advanced

The less-used settings, kept out of the way of everything above.

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Which settings live where

Three levels, and putting a value at the wrong one is the usual source of “I changed it and nothing happened”: A language must exist at tenant level before an assistant can default to it.